Sunday, February 24, 2019

Telescams


      “This is an important message about your credit card.  Currently, there is no problem with your credit card. . . .”
      “This message is from Microsoft.  Your computer has been compromised.  Do not do any financial transactions on your computer. . . . ”
     “You have a serious case filed against you by the IRS. . . . “
      I got a new one last week.  “We can no longer repair your computer.  Would you like a refund on what you have paid us?”
      I get so many bogus phone calls, I have the “Do-Not-Call Registry Violations” page bookmarked on my browser. https://complaints.donotcall.gov/complaint/complaintcheck.aspx if you want to file.  It was out of service during the government shutdown.  Maybe that’s why the robo calls have proliferated the last few weeks?
     One problem with filing is the scammers’ ability to mask their true phone number.  Sometimes, I have dialed a missed-call number to find either a baffled person on the other end who obviously didn’t make the call, or a message that the number I had dialed is no longer in service.  Conversely, I have had strangers call me and ask, “Did you just call me?”  Well, no.  It probably isn’t much help for those trying to enforce the Do-Not-Call registry if they don’t have the offenders’ true phone number.
     Anyway, one of the questions you have to answer as you fill out the complaint is “Have you asked them not to call?”  With that in mind, I stayed on the line or dialed the number I was given not too long ago.
       “Hello, how may I help you?” the seriously accented voice asked.
      “You can put me on your do-not-call list,” I answered.
      “[Unintelligible gibberish] not in my head.”
      “What?  It’s not in your head.  What do you mean?”
      “Not in my head!”
     “Are you saying you can’t put me on the do-not-call list?”
      “Y-e-s, but eef you want computer. . . .”
      “Whoa, whoa, whoa!  I don’t need to listen to all that.”
      “[Unintelligible gibberish] eediuht?”
      “What?  I can’t understand you.  Try again.”
      [Slowly] “Are you eediuht?”
      “Am I an idiot?”
     “Yeah.”
      “Probably, after all, I am talking to you.”
      “Your computer. . . .”
      “I don’t want to hear all that.  Do you mind if I ask you a personal question?”
      “Yeah?”
       “Do you comb your hair?”
      “Yeah.”
      “Do you look in the mirror to do it?”
     “Yeah.”
      “Do you ever say to the guy in the mirror that’s what a dirty, low-down, no-good-for-nuthin’ THIEF [click] looks like?”   End of conversation.
      That worked so well, when the guy wanting to refund the money I had paid to get my computer fixed (of course, I hadn’t paid anyone to fix my computer), I decided to try it again.
But it didn’t work.  When I asked him a second time to put me on their do-not-call list, he hung up. 
      Life, with all our conveniences, seems always to find a way to serve us lemons.  The cell phone is a marvelous invention.  Wouldn't it be nice if folks didn't abuse it? 
       I guess I’ll try to make some lemonade.  My goal now will be to get the telescammer to stay on the line long enough for me to ask him the pertinent question, “Do you like being a thief?”  Maybe I’ll be able to get an answer out of him.
       The problem is sorting out the genuine telephone calls from the scammers.  You can look up the number on the white pages reverse lookup if you have any doubts.   If the number is a private one, reverse lookup won’t give you the name of the caller.  However, it will tell you what the chances are that the number is associated with scams.
       If the number your phone shows is a bogus one, none of the above really works.  You are left with the ultimate solution, ignore the call.
       The irritating factor is the call always comes when your hands are covered with paint or grease or flour, or your phone is buried deep in purse or pocket.  Or worse of worst, when you forgot to shut the phone off for an important meeting, or while standing on stage (yes, it has happened—to me!).
        Ignore the phone’s demand.  If it’s important, they’ll call back.
      Good advice.  I’ll try to follow it.
     

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